VIDEO | Zara cashier had to walk home barefoot: they took her shoes at the end of her shift and she had no others

Por Javiera Müller
14 September, 2026

María Alejandra Rojas is 22 years old and came to Bogotá with a plan: to work so she could pay for her law degree. 📚

On September 10, at the end of her shift as a cashier at the Zara store in Unicentro, the store manager asked her to return the work-issued shoes she was wearing. She explained that she had no other pair to wear home. The response, according to her complaint, was that this was not the company’s problem. María ended up leaving the shopping center barefoot, recording each step through tears.

@maria.a.rojas84

@caracoltv @RCN Radio @Abelardo De La Espriella @José Manuel Restrepo Abondano @Alcaldía De Bogotá #zara #tiktok #viralvideo #fyppppppppppppppppppppppp #españa🇪🇸

♬ sonido original – Mary.Rg❤️

The video went viral and sparked a wave of outrage: there was a symbolic protest outside the store, and the Ministry of Labor inspected it days later. Rojas also said that her boss refused to report the incident as a workplace accident and that several coworkers blocked her after her story became public. Zara, to this day, has not said a single word. 😔

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